What Self-Awareness Really Is (and How to Cultivate It)
Self-awareness seems to have become the latest management buzzword — and for good reason. Research suggests that when we see ourselves clearly, we are more confident and more creative. We make sounder decisions, build stronger relationships, and communicate more effectively. We’re less likely to lie, cheat, and steal. We are better workers who get more promotions. And we’re more-effective leaders with more-satisfied employees and more-profitable companies.
As an organizational psychologist and executive coach, I’ve had a ringside seat to the power of leadership self-awareness for nearly 15 years. I’ve also seen how attainable this skill is. Yet, when I first began to delve into the research on self-awareness, I was surprised by the striking gap between the science and the practice of self-awareness. All things considered, we knew surprisingly little about improving this critical skill.
Four years ago, my team of researchers and I embarked on a large-scale scientific study of self-awareness. In 10 separate investigations with nearly 5,000 participants, we examined what self-awareness really is, why we need it, and how we can increase it. (We are currently writing up our results for submission to an academic journal.)
Our research revealed many surprising roadblocks, myths, and truths about what self-awareness is and what it takes to improve it.
We’ve found that even though most people believe they are self-aware, self-awareness is a truly rare quality:
We estimate that only 10%–15% of the people we studied actually fit the criteria.
Three findings in particular stood out, and are helping us develop practical guidance for how leaders can learn to see themselves more clearly.
#1: There Are Two Types of Self-Awareness
For the last 50 years, researchers have used varying definitions of self-awareness. For example, some see it as the ability to monitor our inner world, whereas others label it as a temporary state of self-consciousness.
Still others describe it as the difference between how we see ourselves and how others see us.
So before we could focus on how to improve self-awareness, we needed to synthesize these findings and create an overarching definition.
Across the studies we examined, two broad categories of self-awareness kept emerging.
The first, which we dubbed internal self-awareness, represents how clearly we see our own values, passions, aspirations, fit with our environment, reactions (including thoughts, feelings, behaviors, strengths, and weaknesses), and impact on others. We’ve found that internal self-awareness is associated with higher job and relationship satisfaction, personal and social control, and happiness; it is negatively related to anxiety, stress, and depression.
The second category, external self-awareness, means understanding how other people view us, in terms of those same factors listed above. Our research shows that people who know how others see them are more skilled at showing empathy and taking others’ perspectives. For leaders who see themselves as their employees do, their employees tend to have a better relationship with them, feel more satisfied with them, and see them as more effective in general.
It’s easy to assume that being high on one type of awareness would mean being high on the other. But our research has found virtually no relationship between them.
As a result, we identify four leadership archetypes, each with a different set of opportunities to improve:
When it comes to internal and external self-awareness, it’s tempting to value one over the other. But leaders must actively work on both seeing themselves clearly and getting feedback to understand how others see them. The highly self-aware people we interviewed were actively focused on balancing the scale.
Take Jeremiah, a marketing manager. Early in his career, he focused primarily on internal self-awareness — for example, deciding to leave his career in accounting to pursue his passion for marketing. But when he had the chance to get candid feedback during a company training, he realized that he wasn’t focused enough on how he was showing up. Jeremiah has since placed an equal importance on both types of self-awareness, which he believes has helped him reach a new level of success and fulfillment.
The bottom line is that self-awareness isn’t one truth. It’s a delicate balance of two distinct, even competing, viewpoints. (If you’re interested in learning where you stand in each category, a free shortened version of our multi-rater self-awareness assessment is available here.)